Terms and conditions

Last Updated: January 2025

Welcome to ALocal (“ALocal Company LLC”, “we”, “us”, or “our”). These Terms & Conditions (“Terms”) govern your use of all ALocal websites, microsites, services, platforms, and tools (collectively, the “Service”).

By accessing, browsing, or using our Service, you agree to be bound by these Terms.
If you do not agree, please discontinue use immediately.

1. Definitions

  • Service – All websites, platforms, tools, products, and services offered by ALocal Company LLC.

  • User (“you”) – Any individual or entity accessing or using the Service.

  • Dealer / Installer / Contractor – Any business that participates in the ALocal system or receives customers through our platform.

  • Content – Any text, images, videos, or materials uploaded or displayed via our Service.

2. Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms.
You may not:

  • Interfere with or disrupt the integrity or performance of the Service.

  • Use the Service to upload viruses or malicious code.

  • Use the Service for fraudulent, misleading, or harmful purposes.

  • Scrape, copy, or reverse-engineer website content, pricing, branding, or tools.

We may suspend or terminate access to any user who violates these rules.

3. Accounts & Registration

You may be required to create an account to access certain features.
You agree to:

  • Provide accurate and complete information.

  • Maintain the security of your login credentials.

  • Notify us immediately of unauthorized access.

We reserve the right to refuse or terminate accounts at our discretion.

4. Pricing, Quotes & Orders

Prices, promotions, equipment availability, and installation availability may change at any time without notice.

For HVAC equipment or installation services:

  • Prices shown online may require adding items to cart to view final discounted pricing.

  • Orders are not final until confirmed by us.

  • Installation availability varies by location and may be provided by ALocal or licensed third-party contractors.

5. Dealer, Installer & Contractor Disclaimer

ALocal works with independent licensed contractors to perform HVAC installations, maintenance, and related services.

Unless otherwise stated:

  • Contractors are independent businesses, not employees of ALocal.

  • ALocal is not liable for contractor workmanship, delays, damages, or performance unless stated in a separate signed agreement.

  • Users must verify contractor licensing where applicable.

6. Intellectual Property

All content, branding, trademarks, images, logos, and materials on the Service are the exclusive property of ALocal Company LLC.

You may not copy, reproduce, or distribute any materials without written permission.

7. Third-Party Services

We may link to or integrate with third-party services (e.g., payment processors, ACH, scheduling tools, financing partners, warranty platforms).
We are not responsible for their content, performance, or policies.

Your use of third-party tools is subject to their own terms.

8. Warranties & Disclaimers

The Service is provided “as-is” without warranty of any kind.

We do not guarantee:

  • That the Service will be uninterrupted or error-free.

  • That product descriptions or specifications are 100% accurate.

  • That contractor availability will meet scheduling expectations.

Any manufacturer warranties are solely the responsibility of the manufacturer.

ALocal may offer optional guarantees, warranty programs, or protection plans through separate agreements.

9. Limitation of Liability

To the fullest extent permitted by law:

ALocal Company LLC and its owners, employees, and affiliates are not liable for any indirect, incidental, punitive, or consequential damages, including:

  • Loss of profits

  • Loss of data

  • Service delays

  • Contractor performance issues

  • Shipping damage or carrier delays

  • Equipment installation by third parties

Our total liability for any claim will not exceed the amount paid by you for the products or services involved.

10. Indemnification

You agree to indemnify and hold ALocal harmless from claims, damages, and expenses arising from:

  • Your use of the Service

  • Violations of these Terms

  • Interactions with contractors or dealers

  • User-submitted content

11. Changes to Terms

We may update these Terms at any time.
Continued use of the Service constitutes acceptance of updated Terms.

12. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules.

Any disputes shall be resolved through arbitration or mediation in Texas unless otherwise required by law.

13. Contact Information

ALocal Company LLC

Contact@alocalcompany.com